Tashkent, Labzak St., 10 Mon–Fri 09:00–18:00
Alfa Invest

Individuals

Safe TravelGeorgia entry insuranceApartment insurance

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ClaimsContacts
Islamic insurance 1182
Loss Adjustment

File a claim — we'll start within an hour.

The sooner you report an event, the faster the payment. In emergencies call our hotline 1182 — available 24/7.

Personal cabinet for your claim
Sign in with E-IMZO — status, documents and operation history in one place
1
Sign in with E-IMZO
2
Complete the submission wizard: applicant, circumstances, damage, documents
3
Track status, upload additional documents and provide payment details
Sign in to personal cabinet →
How claims settlement works
01
Report the event
Call 1182 or submit a request online. The date and reference number are recorded.
02
Gather documents
An inspector will tell you exactly what's needed: certificates, reports, damage photos.
03
Damage assessment
An independent expert inspects the property within 48 hours.
04
Payment
Funds are transferred to your account within 10 business days after the decision.
24/7 · Round-the-clock
Single hotline
From abroad: +998 78 120 00 70
Needed to speed up
1
Policy or contract number
2
Policyholder's passport
3
Certificate from competent authorities
4
Damage photos
5
Bank details for payment